Frequently Asked Questions

This Agreement was last modified on 18th february 2016

FAQ Second Version

What is your delivery time?

If we have stock, we can ship in 2-5 working days. If production, then 20-25 days depends on the different items.

Can you do customized design?

Yes, customized design is available and welcome. And we will protect your intellectual property (right).

Can I order with my own brand or label marks?

Yes, a private label is welcome. We can offer label marks on the products as per the buyer’s requirement.

Can I get a sample?

Yes, We offer samples for customers to evaluate the quality and presents to their end customers. Normally 1-2 pcs samples can be provided. For special case, the samples are free, and the client can use own express account to deliver the samples to abroad directly.

What payment method do we accept?

T/T, Credit, and Paypal. If you want other payment methods, please let me know.

What is MOQ condition?

Normally 100 pcs most preferred. But for a new client, less quantity is also welcome as trial order.

How do you control the quality?

We see quality as life, all our products are 100% high standard QC before delivery. If any quality issues happened, we will take responsibility for that as per the situation.


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